To start using Online Banking, please do the following:
If you are unsure of your PIN, please contact us at 805-384-1100 for further assistance.
Financial Hardship Assistance
Pacific Oaks Federal Credit Union recognizes that current economic conditions are causing some members difficulties in making ends meet.
If you are having trouble keeping up with your
mortgage payments with us, we may be able to help
you get back on schedule. If you are worried about
making your payments or have fallen behind on payments please talk with us now.
Our Financial Counselors at Balance may also be able to help. Call 888-456-2227 to speak with a counselor.
Potential solutions may include:
Extension of payments
Restructure of the loan terms
Debt management programs with independent non-profit agencies
The most important thing is to not delay in contacting us.
Get prepared with your financial information so your process can move along quickly. Please complete your financial worksheet along with:
Call our main office at 805-384-1100. We will discuss your particular situation and talk about possible solutions to avoid a loss of your property
Your account number and loan suffix
Verification of your household income (recent pay slips, most recent income tax returns, self-employed profit & loss statement, retirement statements, etc.)
Current bank statements for savings, checking, IRA, 401K
You may also mail or fax your financial worksheet to:
Pacific Oaks Federal Credit Union
ATTN: Mortgage Manager
761 Daily Drive #200
Camarillo, CA 93010
Fax: 805-384-1858
Be sure to include your name, account number and a return phone number where we will be able to reach you easily.
Other Resources:
The U.S. Department of Housing and Urban Development (HUD) also sponsors housing counseling agencies that provide low- or no-cost assistance. Click here to find a nearby HUD approved housing counseling agency. You can also call toll-free (800) 569-4287 weekdays between 9:00am and 5:00pm Eastern Standard Time (6:00am to 2:00pm Pacific time). When you call the number, you can also receive an automated referral to the three housing counseling agencies located closest to you.
